Unusual in appearance, Bill Terrel is described as "a tall man, a huge man, with a dark aquiline face like an Indian's except for the pale yellow eyes and a shock of wild, black hair." When he addresses the Governor's Pardon Board, he speaks in a "queer, high, singsong filled with that same abject arrogance" that characterizes his appearance (55). He convinces Monk to kill the Warden, and seems connected to Monk in many ways - he owns a gas station, and Monk works at one; he yearns for a pardon, and Monk refuses one; He trusts no one, and Monk trusts everyone.